With so many choices, what should you look for in a roofing contracting company? We have “choice overload” and with so many options, how can you narrow down the best roofing company to work with for your home or business? Here, we’ll share some unique tips on how to find the perfect match for your roofing project.
Quality Reviews
Reviews help consumers determine how customers’ experiences have gone with various contractors. While they can be subjective, when taken collectively as a whole, they can give great insight a company. Have they been reviewed on Yelp? Google? Home Advisor? Better Business Bureau? How many reviews do they have? Has the owner personally responded to the reviews? How recent is the last review? These can help you determine how willing the company is to right a wrong and how active they are at receiving new, quality reviews.
Communication
When you contacted the roofing company, did they respond within a reasonable amount of time (48 hours or less usually)? Did they answer your questions and provide you with what you were looking for? Did they give you a timetable for the project? Communication right off the bat is usually a great indicator of how efficient and smooth the rest of the project will go. If you have to follow-up several times and questions are missed that you have asked… you may have a difficult time with your roofing project as well. A company with great communication will always be a better company to work with.
Philosophy
Does the roofing contractor have a strong philosophy that is customer-centered? You’ll want a company that puts you first and values your business. Do they have an awesome team and show that on their site? Do they have a social media presence that shows their personality? What about resources on their website to help you, the consumer, make informed choices? If so, then you may have found a great candidate for your roofing needs. As they will literally be sheltering you by putting a roof over your head, you’ll want to work with a company you feel secure with.
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About Property Pros Inc.
We are a roofing company that strives to meet and exceed your expectations. Our company is focused on delivering a customer service experience that will leave you happy and confident in the services you have received. Our team is constantly striving to improve and offer new services such as gutters, painting, rainwater collection installation, insulation, hail mitigation and more. Contact us today to get started with a quote. Our team is standing by.